A major telecom was facing a potential labor action that would create immediate staffing shortages.
The challenge: new workers needed to master high-skill, dangerous tasks — fast.
Here’s how we helped them stay operational and protect their workforce:
The Problem:
Many of the critical tasks (like climbing telephone poles) were dangerous, highly technical, and mission-critical. Traditional in-person training was too slow, too expensive, and too risky to scale quickly.
Our Approach:
We designed immersive XR training experiences that allowed workers to practice skills remotely — and get comfortable in new, intimidating environments without ever stepping onto a worksite. Think simulations that helped workers feel confident at the top of a telephone pole before their first climb.
The Outcomes:
90% of employees reported feeling safer on the job after completing VR training
Significant reduction in travel and training center costs
Faster, more confident upskilling across critical roles
The Bigger Impact:
The client scaled XR training across multiple divisions and invested heavily in expanding immersive learning — proving that with the right strategy, XR delivers measurable safety, speed, and savings.